Vice Mayor Chen Hao awarded the award to Lanmeng

SERVICE
Our Value
  • How to deal with internet disconnect and employees cannot work.
    Your idea:call IT service provider to process immediately,but IT engineer cannot find out specific reason.
    Linemore method:Linemore will come onsite to analysis the problem and provide diagnostic report for free,work out professional solution.
  • How to deal with the situation when IT issue occurred,but provider ignore the request.
    Your idea:cannot determine who caused this problem,spent a lot of time and energy on process consultation and request,but problem still exist!.
    Linemore method:Linemore help you to find vendor,communicate specific issue.the only thing you need to do is wait for Linemore give the result.
  • Video conference system stop work,BOSS need use it for afternoon meeting.
    Your idea:contact IT provider,ask them solve it ASAP,but the onsite check discover that is hardware issue,cannot repair at once.at last BOSS miss the important meeting,that make BOSS very annoyed.
    Linemore method:on call service,response in 3 minutes,reach in 2 hours,if it is hardware issue.we will transfer device temporary to client,and check the device in advance to make sure it works.
  • Critical department computer down,need repair right now,how to do?
    Your idea:Critical department computer down,need repair right now,how to do?
    Linemore method:service on call,3 minutes response,reach in 2 hours, indemnify yen200 for 1 minute late.
  • service on call,3 minutes response,reach in 2 hours, indemnify yen200 for 1 minute late.
    Your idea:Call IT provider to solve it at once,the IT engineer has no idea in server room and demand to buy a new server.
    Linemore method:Linemore send professional project team and certificated engineer who is experienced in debug server issue.
  • BOSS ask you to purchase some new computers,but you don’t know how to select computer configuration.
    Your idea:purchase computer online,but after computer delivered you discover the computer is not the type that BOSS need.you have to wait a long time if need after-sale service.
    Linemore method:Linemore offer professional type selection.help to solve the problem the first time.
  • Company will migrate to another place,how to plan the network?
    Your idea:randomly chose a decoration company to decorate new office,they promise complete all the things,but server room not be considered,no network ports prepared.
    Linemore method:Linemore provide weak-current intelligentialize and network Infrastructure.high quality construction,and offer after-sale service what higher than average level.
  • Linemore provide weak-current intelligentialize and network Infrastructure.high quality construction,and offer after-sale service what higher than average level.
    Your idea:Communicate the matters concerned terminate agreement.the current provider claim for indemnify.they do not cooperate the hand over because of the unpleasant negotiation.
    Linemore method:No clause regarding indemnify of terminate and we will do formal handover,guarantee IT operate normally.
Six Major Advantages

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